Terms of Service

1. Acceptance of Terms

By accessing, downloading, or using the DriversInOne platform, mobile applications, or related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations.

Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Additional terms may apply to specific features or services.

1.1 Binding Agreement

By creating an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. This agreement is effective upon your first use of the Services.

1.2 Electronic Signatures

You agree that your electronic acceptance of these Terms constitutes your electronic signature and has the same legal effect as a handwritten signature.

2. Definitions

For purposes of these Terms, the following definitions apply:

• "Platform" means the DriversInOne website, mobile applications, and related technology infrastructure
• "Driver" means an independent contractor who provides transportation services through our Platform
• "Passenger" means a user who requests and receives transportation services through our Platform
• "Trip" means a transportation service provided by a Driver to a Passenger facilitated through our Platform
• "User Content" means any content, data, or information submitted by users through our Services
• "Intellectual Property" means all intellectual property rights, including copyrights, trademarks, patents, and trade secrets
• "Third-Party Services" means services provided by entities other than DriversInOne that integrate with our Platform

3. Eligibility & Registration

3.1 Age Requirements

• General Users: Must be at least 18 years old
• Drivers: Must be at least 21 years old (or as required by local law)
• Legal Capacity: Must have the legal capacity to enter into binding contracts

3.2 Account Registration

To use our Services, you must:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account

3.3 Verification Requirements

We may require identity verification including:

• Government-issued photo identification
• Background checks (for drivers)
• Vehicle inspection and registration (for drivers)
• Insurance verification (for drivers)
• Additional documentation as required by law

4. Platform Services

4.1 Service Description

DriversInOne provides a technology platform that connects passengers with independent contractor drivers for transportation services. We do not provide transportation services directly.

4.2 Platform Features

• Driver and passenger matching
• GPS tracking and navigation
• Payment processing
• Rating and review system
• Customer support
• Trip history and receipts
• Safety features and emergency assistance

4.3 Service Availability

Our Services are available in select geographic areas. Service availability may vary based on:

• Geographic location
• Time of day
• Driver availability
• Weather conditions
• Local regulations

5. User Obligations

5.1 General Obligations

All users must:

• Comply with all applicable laws and regulations
• Provide accurate and truthful information
• Respect the rights and safety of others
• Use the Platform for its intended purposes only
• Maintain appropriate behavior and communication

5.2 Safety Obligations

• Follow all safety guidelines and recommendations
• Report safety incidents immediately
• Cooperate with safety investigations
• Use safety features appropriately
• Not interfere with safety systems or devices

5.3 Communication Standards

• Communicate respectfully and professionally
• Use the Platform's communication features appropriately
• Not share personal contact information unnecessarily
• Report inappropriate behavior

6. Prohibited Conduct

6.1 Prohibited Activities

6.2 Consequences of Violations

Violations may result in:

• Warning notifications
• Temporary account suspension
• Permanent account termination
• Legal action
• Cooperation with law enforcement

7. Payment Terms

7.1 Fare Calculation

Trip fares are calculated based on:

• Base fare and per-mile/per-minute rates
• Dynamic pricing during high demand periods
• Tolls, fees, and surcharges
• Tips and gratuities (optional)
• Taxes as applicable

7.2 Payment Methods

Accepted payment methods include:

• Credit and debit cards
• Digital wallets (PayPal, Apple Pay, Google Pay)
• Corporate billing accounts
• Cash (where permitted)
• Platform credits and promotional codes

7.3 Payment Processing

• Automatic payment upon trip completion
• Receipt provided via email and app
• Dispute resolution process available
• Refunds processed according to refund policy

7.4 Platform Fees

DriversInOne charges drivers a service fee for Platform use. This fee is disclosed to drivers and may vary by location and service type.